Perceivable
Content can be perceived in more than one way: images have descriptions, videos have captions, and text has enough contrast and can be enlarged.
Services / Accessibility
Accessible websites
and online stores.
A website anyone can use. We make your site accessible in line with WCAG and legal requirements (the European Accessibility Act and Slovenian ZDPSI and ZDSMA) – for WordPress websites and OpenCart or WooCommerce stores, with a plugin or a custom solution.
Projects
Accessible websites and stores
we've worked on.
WordPress with a plugin and template fixes, and OpenCart with a solution added manually to the store theme.
What is accessibility?
A website you can use
without a mouse or sight.
Accessibility means that everyone can use your website or online store – including blind and partially sighted people using a screen reader, deaf and hard-of-hearing people, people with motor impairments who only use a keyboard, and people with dyslexia or attention difficulties.
It benefits everyone else too: older users, visitors on a phone in bright sunlight, and anyone with a temporarily injured hand. An accessible website is clearer, quicker to use and easier for search engines and AI tools to understand.
- ✓ Everything works with a keyboard, with a visible focus
- ✓ Sufficient text colour contrast
- ✓ Descriptive alternative text for images
- ✓ Correct heading and label structure
- ✓ Forms with labels and clear error messages
- ✓ Zoom up to 200% without losing content
- ✓ Captions or transcripts for video
WCAG guidelines
Four principles of an accessible website
The international WCAG (Web Content Accessibility Guidelines) divide accessibility into four principles. The law requires level AA.
Operable
Menus, buttons, forms and the cart work with a keyboard. Users have enough time, and content doesn't flash.
Understandable
Clear language, predictable behaviour and understandable error messages in forms and at checkout.
Robust
Correct HTML that browsers, screen readers and other assistive technologies can reliably interpret.
Legislation
What does the law require?
In Slovenia, web accessibility is governed by two laws. Since 28 June 2025, accessibility is no longer an obligation for the public sector only, but also for online stores and many services from private companies.
ZDPSI
Online stores and services
The Slovenian Act on the Accessibility of Products and Services for Persons with Disabilities – the European Accessibility Act (EAA), in force since 28 June 2025.
- Applies to e-commerce services, consumer banking services, electronic communications, passenger transport (websites, apps, e-tickets), e-books and access to audiovisual media
- The website or store must meet accessibility requirements – in practice, the EN 301 549 standard or WCAG 2.1 level AA
- Identification, security features and the payment process must also be accessible (ZDPSI-A amendment, in force since 25 February 2026)
- Your terms and conditions or a similar document must describe how the service meets accessibility requirements
- Exemption: micro-enterprises providing services (fewer than 10 employees and annual turnover or balance sheet total up to €2 million)
- E-commerce is supervised by the Market Inspectorate of the Republic of Slovenia (TIRS)
Fines (Article 40): legal entity €500–5,000, medium-sized and large company €1,000–10,000, sole trader €250–2,500, responsible person €50–250.
ZDSMA
Public sector
The Slovenian Act on the Accessibility of Websites and Mobile Applications – in force since 2018, and since September 2020 for all websites.
- Applies to: state bodies, municipalities and public-law entities (institutions, universities, healthcare, public companies)
- Compliance with the EN 301 549 standard or WCAG 2.1 level AA
- A mandatory published accessibility statement with a compliance assessment and a feedback contact
- Exemption for kindergartens and schools – except essential administrative content (timetables, enrolment, basic information)
- Supervised by the Information Society Inspectorate of the Republic of Slovenia
Fine: responsible person of the obliged entity €200–2,000.
What does this mean for you?
If you sell to consumers through an online store and you're not a micro-enterprise, your store must already be accessible. Enforcement usually starts with a user complaint – first comes a decision with a deadline to fix the issues, and fines follow if they aren't fixed.
We recommend a review against the newer WCAG 2.2 AA guidelines, which include all WCAG 2.1 requirements and add a few new ones (e.g. target size and visible focus).
More in our article on the accessibility law →This summary is for information only and isn't legal advice. Sources: Official Gazette of the Republic of Slovenia, No. 14/2023 (ZDPSI) and 14/2026 (ZDPSI-A), Official Gazette of the Republic of Slovenia, No. 30/2018 (ZDSMA).
Plugin or custom solution
We handle accessibility to suit your platform
For WordPress websites, we often use a proven plugin and add fixes to the templates. For OpenCart stores, we add the solution manually to the theme code – with no third-party scripts that would slow the store down.
Mojeoko.si – WordPress with a plugin
This eye-health content portal uses the Ally (Elementor) plugin: an accessibility button opens a toolbar for larger text, high contrast, highlighted links, a readable font and pausing animations. A “Skip to content” link has also been added.
View project →Trgovina-kalcer.si – OpenCart, custom solution
For this building materials store on OpenCart, we added accessibility manually to the theme: a custom accessibility button, skip links to the menu, content and footer, and a published accessibility statement with a feedback contact.
View project →Why a plugin alone isn't enough
A toolbar makes reading easier for users, but it doesn't fix errors in the code: missing form labels, the wrong heading order, buttons without names or a cart that doesn't work with a keyboard. That's why we always combine the plugin with a review and fixes.
Process
How we make your website accessible
01
Audit
Automated testing (WAVE, axe, Lighthouse) and manual testing with a keyboard and screen reader on key pages and in the checkout process.
02
List of fixes
We prepare a clear list of WCAG issues with an estimate of the work – what we fix and what you can fix yourself.
03
Fixes and toolbar
We fix templates, forms, contrast, navigation and the cart, and add a plugin or our own accessibility solution.
04
Accessibility statement
We prepare and publish an accessibility statement and a description of the service's accessibility for your terms and conditions (ZDPSI).
05
Editors and monitoring
We train editors to write accessible content (alt text, headings, links). We re-check the site after major changes and once a year.
Checklist
What do we check
on your website?
The review covers the visitor's entire journey – from the first page to a submitted enquiry or completed purchase. The most common errors are simple but critical: images without descriptions, low contrast and forms without labels.
For online stores, we pay special attention to filters, product variant selection, the cart, sign-in, payment and confirmation messages.
- ✓ Navigation and dropdown menus with a keyboard
- ✓ Visible focus and logical order
- ✓ Contrast of text, buttons and icons
- ✓ Alternative text and named icons
- ✓ H1–H3 heading hierarchy and page language
- ✓ Forms, errors and confirmations
- ✓ Cart, payment and pop-ups
- ✓ Display at 200% zoom and on mobile
- ✓ Cookie banner, videos and PDF documents
Pricing
How much does an accessibility fix cost?
The price depends on the number of templates and forms and how complex the checkout process is. After reviewing your website or store, you get a detailed quote.
WordPress website
from €1,490
excl. VAT
For company and content websites. We make the site accessible with template fixes and a proven accessibility plugin.
Includes:
- Audit of key pages (automated and manual review)
- Fixes to contrast, headings and keyboard navigation
- Accessible forms with labels and error messages
- Alternative text for images and button names
- Accessibility plugin installation and setup
- Accessibility statement preparation
- Guidelines for editors on accessible content
Best for: companies, institutions and organisations with a WordPress website.
Enquire about a WordPress website →Online store
from €2,490
excl. VAT
For OpenCart and WooCommerce stores covered by the EAA (ZDPSI). We review and fix the entire purchase journey.
Everything in the WordPress package, plus:
- Review of filters, product variants, cart, sign-in and payment
- Fixes to the OpenCart or WooCommerce theme template
- Skip links to the menu, content and footer
- A plugin or a custom accessibility button
- A description of the service's accessibility for your terms and conditions (ZDPSI)
- Re-check after the fixes
Best for: online stores that sell to consumers and aren't micro-enterprises.
Enquire about an online store →Prices exclude VAT and apply to fixing an existing website or store. For larger websites, multiple languages or special features, we prepare a quote after a review.
FAQ
Accessibility in brief
The questions website and store owners ask most often about the accessibility law.
Ask us →Does my online store have to be accessible?
If you sell to consumers through an online store and you're not a micro-enterprise (fewer than 10 employees and annual turnover or balance sheet total up to €2 million), yes – under the EAA (Slovenian ZDPSI) since 28 June 2025. In the public sector, accessibility has been required by ZDSMA since 2018. A company website with no sales or consumer services is generally not covered, but accessibility is recommended for everyone.
Is installing an accessibility plugin enough?
No. A toolbar plugin makes reading easier for users (zoom, contrast), but it doesn't fix errors in the code – missing form labels, buttons without names or a cart that doesn't work with a keyboard. A plugin is a good addition, but compliance comes from a review and fixes.
What is an accessibility statement?
A public page describing how the website meets accessibility requirements, which content isn't accessible (yet) and why, and a contact for users to report problems. It's mandatory for the public sector under ZDSMA, while service providers under ZDPSI must publish an accessibility description in their terms and conditions or a similar document.
What are the fines for an inaccessible online store?
Under Article 40 of ZDPSI: legal entity €500–5,000, medium-sized or large company €1,000–10,000, sole trader €250–2,500 and responsible person €50–250. The inspectorate usually first issues a decision with a deadline to fix the issues.
Who enforces accessibility?
For e-commerce services, the Market Inspectorate of the Republic of Slovenia (TIRS); for public-sector websites, the Information Society Inspectorate. Enforcement often starts with a user complaint.
Can you make an OpenCart store accessible?
Yes. For OpenCart stores (e.g. trgovina-kalcer.si), we build accessibility directly into the theme template: skip links, labels, contrast, keyboard navigation, a custom accessibility button and an accessibility statement – with no third-party scripts that would slow the store down.
Will the website look different afterwards?
Mostly not. Most fixes are in the code and content visitors don't see. Visual changes are usually minor – e.g. a darker shade for better contrast or a visible focus outline when using a keyboard.
Does accessibility help with SEO too?
Yes. A correct heading structure, descriptive alt text, meaningful link text and clean code are also good for search engines and AI assistants, which can then understand and summarise your content more easily.
Accessibility review
Is your website
accessible to everyone?
Send us a link to your website or store. We'll review the key pages and suggest what needs fixing.