SpeakSafe – setting up a whistleblowing system

SpeakSafe is our own service: an internal whistleblowing system for companies, associations and sports organisations that must or want to set up a reporting channel in line with the Slovenian Whistleblower Protection Act (ZZPri). On this project, we’re both the client and the developer.

Organisations that need to set up an internal whistleblowing channel need a solution that’s easy to understand for whistleblowers and also allows the responsible person to handle reports clearly.

We set three goals:

• clearly present the service to different groups of organisations: companies, associations and NGOs, and sports federations,
• let visitors see how submitting a report works before they enquire,
• offer packages that suit the size of the organisation.

We set up the public website for the service and a demo environment for trying out a report. The website runs on WordPress, while the reporting application is separate from it.

• A WordPress website with separate content for companies, associations and NGOs, and sports federations, with FAQs and guides, such as a tender checklist and a sample policy for a safe sports environment.
• A package overview (Basic, Professional and Enterprise) with an enquiry form where visitors choose their organisation type and package.
• A demo environment for submitting a test report. After submitting, visitors get a code to try two-way communication between the whistleblower and the administrator. The environment is clearly labelled as a demo, and submitted reports aren’t processed.
• Guidance when submitting a report: a note on using the Tor browser, plus links to the policy and privacy policy.

The service is publicly available at speaksafe.eu. Visitors get a description of the service for their type of organisation, a package overview and a demo environment where they can try submitting a report before enquiring – all in one place.